Kelly Marie Cameron is Director/Registered manager of complete Complete Quality Care Limited

Kelly has 8 years experience working with children with emotional and behavioural difficulties, studying and qualifying in childcare. I later went to work with adults with drug and alcohol problems in a detoxification unit. Kelly then went onto to establish Complete Quality Care limited in order to be able to offer local people an affordable care package with an excellent level of care.

Kelly has an understanding and caring nature and feels it is vital to provide the highest quality of care to each individual, She has always found care to be as rewarding for herself as the clients she worked closely with in her care career. She ensures that she and all our staff are trained and qualified to the highest level.

Our Quality Assurance

All our staff undertake detailed compliance checks to ensure we only supply the highest quality agency workers, who are all compliant with the Care Quality Commission (CQC). We are also careful to ensure that our agency workers are compliant with any of our client contractual obligations.

We undertake rigorous compliance procedures including:

  • Disclosure and Barring Service (DBS) Checks. (DBS checks formally known as CRB)
  • Checks against the Protection of Vulnerable Adults (POVA) and Protection of Vulnerable Children (POCA) registers.
  • Two appropriate references, one of which must be the last or current employer.
  • Full working history.
  • Annual checks with relevant registration bodies to ensure fitness to practice.

Ensuring a Fully Trained Workforce

All our agency workers are trained and inducted to the appropriate level and are required to undertake annual mandatory updates in:

  • Manual Handling
  • Infection Control
  • Fire Safety
  • Health and Safety (including COSHH and RIDDOR)
  • Protection of Vulnerable Adults and Children
  • Safe adminstration of medicines
  • Palliative Care
  • Food Hygiene
  • Food Hygiene
  • Mental Capacity

The old NVQ has now been replaced with a Diploma which we offer all our staff. Our social care workers in domiciliary settings are also required to have up to date First Aid and Basic Food Hygiene. Additional specialist training is provided dependent on client needs

Some of Our Services

  • Personal care
  • Shopping or supporting our clients to complete their shopping
  • Preparing and cooking meals & drinks
  • Supporting medication requirements
  • Cleaning and house hold duties which clients can request.
  • Ensuring each individual is living a safe and healthy life
  • Assisting with medical appointments
  • and more....

Specialist Services

We have staff who are specialists in working with children with emotional and behavioural difficulties. Common special needs include difficulties in learning communication challenges, emotional and behavioral disabilities, physical disorders as well as developmental inabilities.

We have staff who are specialists in working with adults or children who may have visual, physical or generic disabilities (such as downs syndrome, multiple sclerosis). We cater for a wide-range of disabilities at all levels.